When students seek support from a school counsellor, one of the first questions they often have is: “Will this be kept private?”
The answer lies in a key principle of ethical counselling: confidentiality.
This blog post breaks down what confidentiality means in a school counselling setting, why it’s important, and what everyone—students, parents, and school staff—should know to feel informed and reassured.
What Is Confidentiality in Counselling?
Confidentiality means that what a student shares with a counsellor is kept private. It allows young people to speak openly and honestly, knowing their personal concerns won’t be shared without their knowledge.
Counsellors create a safe space where students can discuss anything—whether it’s stress about exams, friendship troubles, anxiety, identity questions, or family issues—without fear of judgment or exposure.
Why Confidentiality Matters
- Builds Trust:
Students are more likely to seek help when they know their privacy will be respected. - Promotes Wellbeing:
Confidential counselling allows for early support, reducing the risk of problems escalating. - Encourages Honesty:
With a confidential space, students can express thoughts and emotions they might otherwise keep hidden.
When Information Can Be Shared
While confidentiality is crucial, there are important exceptions—all aimed at keeping students safe. A counsellor is legally and ethically obligated to share information only when:
- The student or someone else is at risk of serious harm
- There is disclosure of abuse, neglect, or exploitation
- A court of law requests specific information
- The student gives consent to share information with others (e.g., parents, teachers)
In such cases, the counsellor will aim to involve the student in the process, explaining what will be shared, why, and with whom—whenever it’s safe to do so.
What Students Should Know
- Your voice matters. You can ask your counsellor about confidentiality at any time.
- If you’re unsure about what will stay private, just ask—counsellors are happy to explain.
- You don’t have to face things alone. Confidential counselling means help is there without judgment.
What Parents Should Know
- It’s natural to want to know what your child is going through. Counsellors value your role and often encourage open family communication—when the student is ready.
- Counsellors aim to support students while also helping them build confidence and independence.
- If a serious concern arises, you will be informed—transparency and safety are priorities.
What Schools Should Know
- A clear, school-wide understanding of counselling confidentiality policies helps prevent confusion or misunderstandings.
- Encouraging a culture of trust and support around counselling benefits the whole school community.
- School staff are often key allies, working with counsellors (within ethical boundaries and safeguarding) to support students effectively
In Summary
Confidentiality in school counselling is not about keeping secrets. It’s about creating a safe, respectful space for students to seek help—while also ensuring safety and appropriate support structures.
By understanding how confidentiality works, students can feel empowered to seek help, parents can feel reassured that their child is being cared for, and schools can foster a culture of trust, wellbeing, and support.
If you have questions about how Livewell providing counselling would work in your school, don’t hesitate to reach.
